Privacy Policy

This Privacy Policy (the “Policy”) applies to all users (“Users”) of the website OUTDURO.COM (the “Site”) operated by SIA OUTDURO Group (“We”, “Us”, “Our”). By using the Site or purchasing products/services from us, you agree to this Policy. Please read it carefully. We may update this Policy periodically, so check back for updates before using the Site again.

Company Information:
SIA OUTDURO Group
Vienības gatve 38a, Riga, LV-1004
VAT Nr. LV40103974773
Registration Nr. 40103974773
Bank: AS Swedbank
IBAN: LV04HABA0551041442419
SWIFT: HABALV22
Phone: +371 22 462 780
Email: info@outduro.com


1. Our Commitment to Privacy

We are committed to protecting the privacy and security of our customers and visitors. Your trust is our priority, and we respect the confidentiality of your personal information. This Policy outlines how we collect, use, and protect your data.

We follow the principles of data minimization, only collecting and processing personal data necessary for providing goods, services, or relevant information. We do not sell, rent, or transfer your personal data to third parties except as described in this Policy.


2. What Data We Collect and Why

Data You Provide:

When using our Site, you provide personal data, such as:

  • Name and surname
  • Phone number
  • Email address
  • Delivery address

These details are necessary to process orders, deliver goods/services, and communicate effectively.

Data for Payment Processing:

When paying for goods or services, we may collect:

  • Bank account details
  • Name of banking institution
  • Phone number and email

We do not process or store sensitive payment card information.

Cookies and Technical Data:

We use cookies and other technologies to improve your browsing experience, gather analytics, and provide personalized content. Details on cookies are outlined in our Cookie Policy.


3. How We Use Your Data

We collect and use your data to:

  • Process and deliver orders
  • Communicate about purchases or inquiries
  • Provide personalized access to the Site
  • Manage user accounts and preferences
  • Send promotional offers (with your consent)
  • Generate anonymous statistics to improve our services

4. Data Retention

We retain personal data for a maximum of 10 years to comply with legal obligations and provide continuity of service. After this period, data is deleted unless you request earlier removal.


5. Data Protection Measures

To safeguard your personal data, we employ:

  • SSL encryption for secure data transmission
  • Encrypted storage of personal data on our servers
  • Automatic anonymization of data after order completion
  • Restricted access to data, with 24/7 physical security and video surveillance at our data centers

6. Sharing Data with Third Parties

We only share personal data with third parties when necessary to fulfill specific tasks or provide services, such as:

  • Payment processing providers
  • Delivery services
  • IT support and hosting providers

These parties are bound by agreements to process your data securely and only for specified purposes.


7. Cookie Policy

We use cookies to:

  • Enable core Site functionality
  • Remember your preferences
  • Analyze Site performance
  • Deliver relevant advertisements

You can manage or disable cookies in your browser settings. Note that essential cookies are required for the Site to function properly.


8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data and request corrections
  • Withdraw consent for data processing (where applicable)
  • Request deletion of your data (unless restricted by law)
  • Opt out of marketing communications

Requests can be submitted via email to info@outduro.com. We may require verification of your identity to process requests.


9. Complaints and Disputes

If you have concerns about how your data is handled, please contact us at info@outduro.com. You also have the right to file a complaint with the State Data Inspectorate of Latvia.


10. Policy Updates

This Privacy Policy is reviewed regularly to ensure compliance with applicable laws. Updates will be posted on this page, and the most recent revision date is noted below.

Effective Date: November 24, 2024